FAQ’s

1: What type of skip bins can I get from Bookaskipbin.com.au?

Bookaskipbin.com.ausuppliers provide skip bins that are suitable for both commercial and domestic use. The type of bin that you need is completely dependent on the type of waste you need removed.

We offer the following:

General Waste – Timber; Clothing; Toys; White Goods; Carpet; Green Waste & Electrical appliances

Green Waste – Weeds; Grass; Leaves; Bark; Shrubs; Trees & Untreated Wood

Mixed Waste – General Rubbish; Green Waste; Concrete, Pavers & Bricks; Clean Fill, Soil, Clay & Sand

Concrete/Bricks – Concrete; Concrete Pavers; Roof Tiles & Bricks

 

Soil/Dirt – Small Gravel; Dirt; Soil; Clay & Sand

 

What size skip bins do you offer?

Bookaskipbins.com.au suppliers offer a variety of sizes to suit your needs.

Our sizes range from: 1.5 to 30 cubic metres and include 2,3,4,5,6,7,8,9,10,12,15,20 and 25.

We also have a helpful skip bin size page that will help you to choose the ideal size skip bin to suit your needs. If unsure, use the calculator to decide what size you require or call us on 1300 XXXXXX and our friendly staff can help.

 

2: How do I know what size skip bin I need?

Our skip bin size page will point you in the right direction if you’re unsure! We have a helpful calculator on this page which can guide you in making your decisions. If you are really unsure, please call us on 1300 XXX XXX and our staff can help you.

 

3: What type of waste is not allowed to put in the skip bin?

Any waste that is deemed hazardous is not acceptable to be placed inside the skip bin. Materials that fall under this umbrella include paints, solvents, liquids, food, rotten materials and asbestos.

If you have any of these materials that you need to dispose of, contact your local council and they will direct you to the correct place to have these disposed of correctly.

There may be extra costs for mattresses, televisions, tyres and computer monitors disposal in some areas – just get in touch in order to find out if your area is exempt or liable for these charges. Your supplier will be able to provide you with this information.

4: Does my skip bin have a weight limit?

Yes – all of thegeneral, green and mixed wasteskip bins have a weight limit and if you exceed the limit a charge is applicable.

For a general or green waste skip bin, the limit is 150kg per cubic metre.

For a mixedwaste skip bin, the limit is 250kg per cubic metre.

When you sign the terms and conditions that we issue, you do so on the understanding that should your bin go over the limit, you are liable for the excess charge. When your waste is collected, it will be weighed at a certified tip. If your waste is over the limits laid out above, you will be notified by the supplier and billed accordingly. You will be provided with a certified docket slip from the tip to verify the weight.

5: What skip bins don’t have a weight limit?

The following bins don’t have a weight limit:

  • Concrete/Bricks
  • Soil/Dirt

However, we are strict on the contents of the bin and should incorrect rubbish be placed into a bin, additional charges will be added.

 

6: How much will it cost me to hire a skip bin?

Cost is dependent on the waste type of skip bin that you hire.

Enter your details on the website, and you will be offered the lowest price to meet your requirements. No obligations.

7: How long can I keep the skip bin?

The standard length of time suppliers will allow you to keep the skip bin for is between 3 to 7 days. However, if you require the bin for longer, most suppliers have a daily rate. Please keep that in mind when placing your orders as you quote may differ if you require the bin for longer. After placing your order, should you require the bin for longer than specified, please phone the supplier directly ahead of the collection to discuss the possibility of extended time.

8: Can I keep the bin if I’m not finished with it by pick-up day?

If the bin hasn’t been booked out for another job, and you have advised the supplier that you have not yet finished with it, it should be okay for you to keep it for extra time. Simply contact your supplier directly and discuss your needs.

 

9: When do I pay for the skip bin?

All skip bins are paid for at the time of ordering on the website.

 

10: How can I pay for the skip bin?

We accept payment from all major credit cards.

11: Is my payment secure?

Yes – all payments are carried out over our secure server.

12: What about extra charges if I go over the weight I am allowed for my skip bin?

You will be invoiced directly by the supplier and will pay the extra fees to them.

13: Is there a restriction on how high I can fill the skip bin?

Skip bins should not be filled any higher than the top of its sides.

When filling the skip bin, you should do so in a way that will prevent the contents from spilling over, whether it is stationary or in transit.

14: Can I fill the bin with hazardous chemicals?

No – hazardous waste is not permitted in the skip bins.

In order to dispose of hazardous chemicals safely, contact your local council. Some hazardous chemicals include:

  1. Solvents
  2. Paint
  3. Acid
  4. Laboratory waste
  5. Oils
  6. Grease traps

15: Can I have the skip bin placed on my driveway?

Yes – as long as your driveway is at least 3 metres wide and can accommodate a normal truck with a 9 cubic metre skip bin.There should be no low hanging trees, power lines or anything that could get in the way of access and placement of the skip bin.

If you think there could be a problem regarding access, your supplier will offer you some solutions if you contact them directly and can usually send a smaller truck.

16: I am a business/commercial customer – can I use your service?

Of course! However, payment terms are strictly credit card only as we don’t offer accounts at this stage.

17: Is skip bin delivery available on a Sunday?

Yes, but your choice of suppliers won’t be as rich as on a working day.

18: Is permanent bin hire available?

Unfortunately, we don’t offer a permanent bin hire solution, but we are looking into adding it to our list in the future.

19: Do you supply wheelie bins?

No, wheelie bins aren’t supplied.

 

20: When I order my skip, how much notice do you need?

The majority of suppliers work on 24 hour turnaround, however, booking in advance will ensure that you get the best deal and price.

21: Where does Bookaskipbin.com.au supply to?

We cover the majority of Australia and have a comprehensive supplier list in the majority of our areas.

 

 

22: I think I have asbestos – how can I be sure?

There is no exact way of knowing you have asbestos, unless you get a professional out to assess the items. As a general rule, houses that are pre 1985 tend to have some form of asbestos, usually in the bathroom or eaves of the house.It can also be mixed in with things such as old roof tiles, corrugated roofing and electrical metre boards. If unsure, seek the advice of a professional.

 

23: Can I use your skip bins to dispose of asbestos?

Yes – but first you must purchase 200 micron polythene heavy-duty plastic (black or orange builders plastic)from any hardware store and line the bin with enough of it so that it form hangs over the close and seal off the asbestos in the skip bin. The plastic must then be sealed with builders tape or strong duct tape when it is transported.The skip will be disposed of at an appropriate landfill site and no other materials are to be placed in the bin with the asbestos.

All asbestos bin orders must be placed directly with our office, and not online. Not all suppliers will collect asbestos.

 

24: Can I dispose of insulation?

Yes, but it must be treated as if it is asbestos and the rules above followed.

25: What if somebody else uses my bin without my knowledge?

Unfortunately you are responsible for your bin from the point of delivery, to the point of collection.We offer no responsibility if somebody else uses your bin and recommend that you have the bin on your property to prevent misuse.

26: I need my bin delivering on the nature strip – is this ok?

This is fine as long as the bin won’t block any pedestrian access or utility pits.Check with your council to see if you need a permit to have the bin placed on the nature strip. If so, this will need to be arranged before delivery.

Access to the area where the bin will be situated on the day of delivery/collection is required from 7am, so you must ensure that this is available (include letting the neighbours know). Should the driver not be able to get to the right place, you may be charged a call out fee to send the driver again.

27: Do I need a permit to have my bin delivered on the nature strip?

The best thing to do is double check with your local council.

 

28: Can the bin be delivered on the road?

Yes, as long as the council has provided the correct permit.

29: Can I have the skip bin in my garage?

Unfortunately, no.This is not possible as the hoist to deliver the skip bin will be higher than the roof of you garage or carport and could cause damage.

30: How much clearance does the truck need?

The truck usually requires a 3m clearance. If you’re worried that access is a problem, contact the supplier directly in order to form a solution.

 

31: Will the skip bin cause any damage to my driveway or grass?

Damage doesn’t usually occur, however, there is always a risk. If you are worried, we suggest laying timber down for the skip bin to be delivered on top of is a good precaution. Skip bin trucks are heavy vehicles and on soft or drenched grass, likely to leave an impression. All our suppliers and drives take their utmost care when delivering the skip bins.

32: Once I’ve selected my supplier via Bookaskipbin.com.au should I just go to them directly in the future?

We always recommend coming back to our website in order to get the best quote for your requirements at the time you need the skip bin.

33: Can you offer me a specific time for when my skip bin will be delivered?

Unfortunately not, but if you request a time our companies will do what they can to deliver within the chosen time bracket.Calling your delivery driver on the morning your delivery is due will give you a good gauge on what time you will receive your skip bin.

34: If I finish with my bin earlier than I initially thought, can I have it picked up sooner?

Yes, just call your supplier and they should be able to collect your bin earlier.

35: Do the skip bins have a door?

Some do, some don’t – if you require a skip bin with a door, we recommend that you request this when placing your booking. Most Marrel skip bins above 3 cubic metres come with a door for wheelbarrow access. However, it is best to request this when placing the booking and contact the supplier once the booking is place.

36: Will I be charged if I cancel my skip bin?

You may cancel or vary the order no later than 3 business days prior to your bin being delivered.If you cancel later than this, there will be a cancellation fee of 10% of the total amount.If you cancel on the day, you will be charged 20% of the total amount..

Upon your refund after you cancel, you will be reimbursed with the original amount, minus the cancellation fee.

37: Where does my waste go once it has been collected?

Around 80% of the waste we collect from you will go to a waste transfer station, where it is responsibly sorted and separated to reduce the amount of waste going into our landfills.

All recyclables then go on to create new raw materials such as newspapers, aluminium, wood chip and many more.There is usually around 20% left that then has to go to a landfill site, which is covered with a membrane so that the rubbish doesn’t affect the surrounding area.